Cybersecurity
Protecting networks, devices, and data from all levels of threats is a key element to running a successful and thriving business. We take the stress and guesswork out of navigating cybersecurity through thoughtful design of networks, implementation of appropriate hardware and software, compliance management, and client education. Cybersecurity is a continuously changing landscape. Rather than a product you buy, it is a system of evolving processes you implement and maintain. Let us help your business with our forward-thinking approach to managing cybersecurity.
Consulting & Auditing
Does your business need an expert consultation or audit services regarding infrastructure, hardware, software, security, I.T. operating procedures, budgeting, or upgrades? Maybe your business is expanding to additional locations, adding additional services, or changing current operations and you need to critically evaluate if your current infrastructure can handle the changes necessary to operate. Higher Ground has been pursuing technical excellence for 26 years. During that time, we have acquired a diverse skillset that gives us the insight needed to help you meet your technology goals. We can accurately evaluate where you are and develop a roadmap to get you where you want to be.
Networking
Higher Ground has a strong background in providing customers with the technical expertise necessary to design, implement, maintain, and upgrade networks. Reliable connectivity is a critical requirement for any business that utilizes technology. Proper network design, security, scalability, and resiliency are required to function in the modern landscape of computing. We specialize in advanced networking including multisite / redundant connectivity, complex firewall rules and configuration, VPNs, routing protocols (BGP, OSPF), QOS/IGMP, Multicast AV, VLAN isolation and routing, RADIUS authentication, and specialized configuration for business applications.
Cloud Services
Are you thinking about migrating your business to the cloud or looking to utilizing a new cloud-based product? Higher Ground can help you navigate this process to ensure a smooth transition and provide the technical expertise to setup, secure, backup, and maintain your cloud solutions. While we believe the cloud can have great benefits for many businesses, we also understand that each business is unique. We have extensive experience with fully cloud and hybrid solutions and can custom tailor a solution that is the perfect fit for your business. Not a fan of the cloud and want to control your data and keep everything on-premise? We understand and have been doing that for almost 30 years.
Backups & Disaster Recovery
We have provided reliable backup solutions and disaster recovery planning for 26 years. Your business data is crucial for all aspects of operations and data loss can be catastrophic. Higher Ground can help your business design and implement a comprehensive backup plan. Our managed backup services ensure your data is secure, offsite, and easily accessible should disaster strike. Granular restore capabilities are native to our backup solutions and allow nearly instant restoration of accidentally deleted or overwritten files.
Hardware & Software
We have decades of experience helping clients select the appropriate hardware and software for their business needs. We have in-depth knowledge of servers, workstations, printers, network hardware, and even electrical and generator backup systems. Regardless of whether you are a small business, house of worship, large enterprise, or somewhere in-between, we can work with you to evaluate your existing assets and provide a comprehensive plan to help you keep up to date with modern technology.
IP Telephony
Does your business need a new phone system or are you having issues with your existing system? Higher Ground recognizes the importance of having a reliable, scalable, and functional phone system for your business operations. We install, repair, and perform upgrades on many different brands of hardware. We can also provide a cost comparison for a new Voice over IP (VoIP) system for your business that could potentially save you hundreds of dollars per month on your phone bill while adding additional functionality and features. We are a 3CX Advanced Certified Silver Parter and actively manage hundreds of VoIP phones across the country.
Structured Cabling
Our install team handles structured cabling for a wide variety of requirements including fiber networking (Single-mode, Multi-mode), copper networking (Cat5e, Cat6/a), video distribution (RG6, RG11, SDI), and many more. Whether you have a new construction project or are looking to upgrade your existing infrastructure, we can help. Over the last 26 years, we have installed millions of feet of cabling in every environment from large manufacturing facilities, to resorts, to small businesses. We have the tools, staff, and knowledge to provide turnkey installations including validation, certification, and documentation for the finished project.
Fixed Rate Monthly Plans
While the technical services Higher Ground provides are often complex, we believe billing should be simple and straightforward. We offer fixed rate monthly plans that are easy to understand. We provide straightforward, itemized invoices and billing statements that clearly identify services that are being provided. There are no hidden costs or fees. Our predictable monthly charges allow you to have a clear picture of your IT costs so that you can more accurately budget for the future.